Since 1984
Owner
Duncan Burke
Burke Printing
Leading Printing Agency in Canada
Printing • Graphic Design • Mailing Services
Burke Printing has a distinctly human approach to the printing business. We always figured that putting people before profits just made good common sense. Our relationship with paper vendors allows us to provide an amazing collection of beautiful, earth-friendly papers from across North America. The local connections we’ve made in our community have helped us create a loyal following, as have our ability to keep promises and to consistently provide strikingly beautiful printing. None of this would be possible, of course, without the people who work here. We call each other “co-workers” and are always focused on hiring and nurturing great people to help us build our company..
Our Mission & Promise to You
To establish Burke Printing as the premier provider of the finest printing in our region, while maintaining our uncompromising principles of good service and community development.
Products
Handcrafted offset and digital printing, and fulfilled co-workers and customers.
100% Money Back Guarantee
Selling the Highest Quality Printed Products
Everything we print is fully guaranteed. If you are not satisfied, whatever the reason, return it to us for a reprint, a credit, or a refund.
Quality Standards
We have high standards, and our goal is to sell the highest-quality printed products we possibly can. We define quality by evaluating the finest papers, purchasing earth-friendly inks and consumable products, hiring talented employees, and building reliable workflow systems that enable us to hit demanding deadlines.
Extraordinary Service We go to extraordinary lengths to satisfy and delight our customers. We earnestly try to meet or exceed your expectations on every single printed document you purchase from us. We know that by doing so, our customers will become an advocate for our business. Advocates do more than just buy printing. They talk about it with their friends and business associates.
Meaningful Value We offer value to our customers by providing them with high-quality printing, on time, on budget, and with a competitive price. We are constantly challenged to improve the value proposition for our customers.
The Customer
Here are our favorite customer service quotes.
“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” – Sam Walton
“He profits most who serves best.” – Arthur F. Sheldon
“Be everywhere, do everything, and never fail to astonish the customer.” – Macy’s Motto
“If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.” – Jeff Bezos
“Every great business is built on friendship.” – JC Penney
“In the world of Internet customer service, it’s important to remember your competitor is only one mouse click away.” – Doug Warner
“Well done is better than well said.” – Benjamin Franklin
“If you don’t care, your customer never will.” – Marlene Blaszczyk